Quality at G.H. Pressley & Sons
In this age of mass production and hype, G H Pressley provides an oasis of unique customer experience, quality of care and attention to detail.
With jewellery tailored to match the personality of each individual, we pride ourselves on our level of service. We gain absolute satsifaction in meeting the desires of each and every customer.
The whole team at G H Pressley's is committed to exceeding your expectations at all times.
We look forward to seeing you.
Terms and Conditions
Prices
We will ensure that the price of all goods and services we are offering are clear and easily found.
Ways of paying
We will tell you all the different ways of paying and tell you clearly how to pay.
Delivery
We will agree when we will deliver the goods to you. If we cannot deliver within the agreed time we will tell you immediately and, with your agreement, arrange another time for delivery.
Advertising
All of our advertising will meet the conditions of the Advertising Standards Authority code which you can see at http://www.asa.org.uk.
Promotions
Any promotion will meet the conditions of the Sales Promotion Code which you can see at http://www.asa.org.uk.
Consumer law
We will meet our obligations under the consumer protection laws currently in force.
Refunds
We will provide the option of a full refund, within a reasonable time, if the goods turn out to be faulty or different from those the consumer ordered. We will give all refunds as soon as possible, and at the latest within 30 days of agreeing to give the refund, taking into account the original method of payment.
Guarantees
We will make it clear if we are providing a guarantee. If we are, we will make clear what is covered, for how long and that the guarantee does not affect your statutory rights.
Handling complaints
We will deal with complaints effectively.
Solving disputes
We will provide details about any procedure for solving disputes we belong to.
Data protection and privacy
We will meet the conditions of the Data Protection Act 1984. We will say if we will send you marketing material, or pass your details to others. We will give you the option to refuse marketing material.
Customer support and service
We will provide a customer service phone number and say when this service is available and state clearly the cost of the calls.